Currently we can take save files to look into diagnosing issues on PC.
- The default location for save files are in C:\Users\Name\AppData\Local\FaeFarm
- Note the "Name" portion varies based on the individual.
- The "AppData" folder is hidden by default.
- If hidden, you can press the Windows key, then search for "Show hidden and system files" and turn this option on.
- With a program like WinZip, 7-Zip, or WinRAR you can right click the folder and compress to zip file.
- Once compressed, you can attach this file to any support ticket.