[PC] Game Wont Launch or Has Black Cutscenes

Note: This is for PC only.

Some versions of Windows come without Windows Media Player or codecs which can prevent videos from playing in some games.

• If your game is failing to launch, please make sure you download Windows Media Player from the link below for free:
  • Windows Media Player
• If your cutscenes are failing to play, please make sure you download the VP9 Video Extension codec from the link below for free:

  • VP9 Video Extensions